Return Policy

Your satisfaction is our priority. Learn about the Pyxmeronaegrizan satisfaction guarantee for all floral orders.

Effective Date: 2025

100% Satisfaction Guarantee

At Pyxmeronaegrizan, we stand behind the quality of every floral arrangement we create. Your complete satisfaction is our commitment.

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Our Satisfaction Guarantee

Pyxmeronaegrizan guarantees that your flowers will arrive fresh, beautifully arranged, and as described. If you're not completely satisfied, we'll make it right.

24-Hour Window

Contact us within 24 hours of delivery if you have any concerns about your bouquet order.

We Promise

Fresh, premium quality flowers
Beautiful, expert arrangements
Accurate order fulfillment
Timely, professional delivery

When You Can Request a Return

Eligible Reasons

Damaged Flowers

Flowers arrived damaged or wilted upon delivery.

Incorrect Order

Wrong bouquet or arrangement was delivered.

Delivery Issues

Scheduled delivery was not made without notification.

Quality Concerns

Flowers show signs of poor quality or freshness.

Non-Eligible Reasons

Natural Variations

Natural differences in flower size, color, or appearance.

Recipient Unavailable

Recipient was not available to accept delivery.

Wrong Address

Incorrect delivery address provided by customer.

Change of Mind

Personal preference after successful delivery.

Reporting Issues

If you experience any issues with your Pyxmeronaegrizan bouquet, please follow these steps:

1

Contact Within 24 Hours

Report concerns within 24 hours of delivery for prompt resolution.

2

Provide Details

Include your order number and detailed description of the issue.

3

Share Photos

Include photographs showing the condition of the flowers.

4

Reach Out

Call +64 6 855 9034 or email info@pyxmeronaegrizan.world

Our customer service team responds to all inquiries within 24 hours.

Resolution Options

Upon verification of eligible concerns, Pyxmeronaegrizan will offer one of these solutions:

Replacement Bouquet

Free replacement delivered at no additional charge.

Store Credit

Credit toward a future purchase at pyxmeronaegrizan.world

Refund

Partial or full refund depending on circumstances.

Complimentary Upgrade

Free upgrade on your next Pyxmeronaegrizan order.

Flower Care Tips

Proper care extends the life of your Pyxmeronaegrizan bouquet. Follow these simple guidelines:

Trim Stems

Cut stems at 45° angle and place in fresh water immediately.

Change Water

Replace water daily and re-trim stems every few days.

Location

Keep away from direct sunlight, heat sources, and fruit.

Need Help?

Our customer service team is dedicated to ensuring your complete satisfaction with every Pyxmeronaegrizan order.

Call Us +64 6 855 9034
Hours Mon-Fri: 9am-6pm, Sat: 10am-4pm
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